Our Occupational Qualifications combine theoretical learning, practical training, and real-world workplace experience to prepare you for high-demand careers. Aligned with the Occupational Qualifications Sub-Framework (OQSF), our accredited qualifications are designed to meet the exact skills needed by modern employers.
Overview:
Focuses on essential supervisory and leadership skills required to effectively manage retail operations, staff, and customer experience.
• Retail Operations & Finance
• Merchandising & Stock Control
• Customer Service & Team Leadership
• Sales Management
• Health & Safety
Practical:
Store supervision, merchandising layouts, stock control, and customer handling.
Workplace:
Retail stores, supermarkets, wholesale centers, and distribution hubs.• Retail Supervisor
• Store Supervisor
• Department Supervisor
• Customer Service Lead
